Mackintosh at the Willow is proud to be an accessible venue.

We provide accessible facilities to suit most requirements.


Mackintosh at the Willow is an internationally renowned architectural and interior design treasure in the heart of the Glasgow, designed by Charles Rennie Mackintosh for Miss Cranston. We run as a social enterprise and support The Princes Trust by providing employment and training opportunities for young people. After a 4 year restoration project the building has returned to its former 1903 glory. Step back in time and enjoy the unique experience of visiting an Art Nouveau masterpiece, a family-friendly interactive exhibition, a delightful retail store, daily guided tours of the building and a fully equipped creative learning room which offers free and subsidised workshops. Please see our accessibility guide below for more details.

Click to View Our Accessibility Guide

Level Access

  • The main entrance has level access with a ramp. The ramp is permanent.
  • There is level access from the main entrance to:
    • Dining Table
    • Information Point Desk
    • Retail Store Information Desk
    • Basement accessible toilet
    • Mackintosh At The Willow
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  • The fire alarm has flashing lights.
  • We have a hearing loop in Exhibition, shop, training room.
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  • Some parts of the venue have low lighting.
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  • We have a complimentary ticket policy for personal assistants.
  • There is at least 1 public toilet for disabled visitors.