Our Story

The Original Willow Tea Rooms Building


Mackintosh at the Willow re-opened to the public on 7th September 2018 after an extensive restoration. The original Willow Tea Rooms Building was initially opened by Miss Cranston and designed by Charles Rennie Mackintosh in 1903. You can now dine in the historic tearooms, visit the new interactive visitor centre and browse our retail store.  If you want to find out more about our story and the restoration process please do visit the Willow Tea Rooms Trust website.  We operate as a not-for-profit social enterprise, a subsidiary of the registered charity ‘The Willow Tea Rooms Trust’ and in partnership with the Princes Trust.

Our Team



Many of the young people employed at Mackintosh at the Willow have joined us through various partnerships. It is our mission to continue to provide valuable opportunities to our young team. We provide valuable mental wellbeing support, specifically training our senior team members to gain their Mental Health First Aid Training certification. We are so proud of the professional journeys that each employee has made. We are committed to listening to the needs of our staff and creating bespoke learning for each individual. As part of their development they often get involved with the education programme activities – enjoyable and a great way to build on their skill-set!

We provide ‘Training in the Hospitality/Tourism Industry’, where staff will have the opportunity to work in various areas of the business to ensure professional and personal growth while developing new skills and knowledge.  Thomas has now completed this training course and you can see him below showing off his new knowledge of our retail store!  Having completed her SVQ, Chloe (also below) is about to embark on the next step of her professional journey.


Well done! Meet the Team →

princes trust 1
Chloe Princess
training 2